Terms And Conditions

Symbion Elite Rewards and Virgin Australia Business Flyer members who convert Symbion Elite Rewards points into Velocity Points and transfer into their Virgin Australia Business Flyer accounts between 12:01am (AEDT) on 01 June 2026 and 11:59pm (AEDT) on 30 June 2026 (the “Promotion Period”) will receive 25% bonus Velocity Points (“Bonus Velocity Points”) in addition to the Velocity Points received from the transfer.

Symbion Elite Rewards members are eligible to receive Bonus Velocity Points on each single transfer of Symbion Elite Rewards points into Velocity Points during the Promotion Period (with a minimum transfer amount of 2,000 Symbion Elite Rewards points per transaction).

Bonus Velocity Points are calculated on all Symbion Elite Rewards point transfers initiated during the Promotion Period by multiplying the number of Velocity Points credited to a customer’s Virgin Australia Business Flyer account by 15%. For example, a Symbion Elite Rewards member who converts 20,000 Symbion Elite Rewards points into Velocity Points for their Virgin Australia Business Flyer account during the Promotion Period would receive 10,000 Velocity Points in their Virgin Australia Business Flyer account at the standard 2:1 Velocity Point conversion rate, plus an additional 1,500 Bonus Velocity Points (being 10,000 x .15 = 1,500).

Less than 2,000 Symbion Elite Rewards points cannot be transferred to a Virgin Australia Business Flyer account. Fractions of Velocity Points will not be allocated.

Any Bonus Velocity Points earned as part of the Promotion will generally be credited to your Virgin Australia Business Flyer account within 30 days following the end of the Promotion Period.

To earn and redeem Velocity Points, you must be a Virgin Australia Business Flyer member. Membership and Velocity Points earn is subject to the Virgin Australia Business Flyer terms and conditions. 

Once the Symbion Elite Rewards Points have been redeemed for Velocity Points, they are governed by the Velocity Membership Terms and Conditions and cannot be reversed. Virgin Australia Business Flyer collects and handles your personal information in accordance with its Privacy Policy.